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Mail-In Airbag Module Reset (Australia-Wide)

Post your airbag module to us from anywhere in Australia. We clear the crash data and hard codes and post it back to you, ready to refit.

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Mail-In Airbag Module Reset (Australia-Wide)

Post your airbag module to us from anywhere in Australia. We clear the crash data and hard codes and post it back to you, ready to refit.

Start a mail-in reset

  1. Send the request below — it takes a minute.
  2. We email your job number, postage address and price within one business day.
  3. Post the module to us, well packed. We reset it and post it back to you.
1. The module
2. Your details
3. Where we post it back

Please don't post your module until we've emailed your job number and postage address.

Who uses our mail-in service

Repairers, wreckers, rebuilders, auto electricians and car owners anywhere in Australia who need an airbag module reset but do not have a specialist nearby. If you are in Melbourne we can also come to you.

What we can reset

  • Modules that have recorded a crash after airbag or pretensioner deployment
  • Modules with hard fault codes a scan tool will not clear
  • Second-hand modules being fitted to a different vehicle

Most common makes and models are covered. Tell us the vehicle and module part number in your request and we will confirm before you post anything.

Removing the module safely

The airbag module is part of the safety system, so follow the manufacturer's procedure: disconnect the battery and wait the specified time before unplugging any SRS connector. If you are not confident doing this, have a workshop remove it. Only send the module itself, not airbags or pretensioners.

Packing and posting

  • Put the module in an anti-static bag if you have one, then wrap it well in bubble wrap.
  • Use a sturdy box and write your job number on a note inside.
  • Use a tracked postage service and keep the tracking number.

Getting it back

We reset the module and post it back to the return address on your request. Once it is refitted, and all deployed airbags and pretensioners have been replaced, the system should pass its self-test. If the airbag light stays on after refitting, there is another fault in the system and a full SRS diagnosis is the next step.

Mail-In Airbag Module Reset (Australia-Wide): common questions

Which parts of Australia do you accept modules from?

Everywhere. Modules come to us from every state and territory, including regional areas. All you need is a tracked postage service.

How much does a mail-in reset cost?

It depends on the vehicle and module. We email the price with your job number before you post anything, so you know the cost up front.

Should I send the airbags or pretensioners too?

No. Only send the airbag control module. Airbags and pretensioners contain explosive charges and must not be posted.

How do I find the module part number?

It is printed on the label on the module itself. A clear photo of the label, sent with your request, is the easiest way to check it.

What if the airbag light is still on after refitting?

Make sure every fired airbag and pretensioner has been replaced. If the light stays on, there is another fault in the system, such as a sensor, clock spring or wiring, and the SRS system needs a full diagnosis.

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(03) 9969 3604
Melbourne, VIC, Australia
info@nationalautotec.com.au